Rights & Responsibilities
Your Rights and Medical Records
At JS Global Hospital, we retain your medical records for a minimum of 20 years from the date you last received care.
After this time, if records are destroyed, they are disposed of securely to protect your personal information from unauthorized access.
Secondary records (such as test tracings) are typically kept by individual departments for five years and include:
Electrocardiogram (ECG) tracings
Electroencephalographs (EEGs)
Electronic fetal monitoring strips
Radiology films and scans
Raw psychological testing data
Written reports from these tests remain part of your permanent medical record. Some departments may retain secondary records longer based on medical or legal needs.
Your Rights and Access to Medicare
The Protecting Access to Medicare Act (PAMA) promotes the use of appropriate diagnostic imaging for Medicare patients.
At JS Global Hospital, we follow PAMA’s guidelines and appropriate use criteria (AUC) before ordering imaging tests such as:
Computed Tomography (CT)
Magnetic Resonance Imaging (MRI)
Nuclear Medicine Tests
Positron Emission Tomography (PET)
For more information about PAMA and the AUC Program, visit the Centers for Medicare and Medicaid Services website.
Your Patient Responsibilities
As a patient at JS Global Hospital, you are expected to:
Provide complete and accurate information about your medical history and current health.
Inform your care team if you experience any changes in how you feel.
Work collaboratively with your healthcare providers.
Speak up immediately if you have any safety concerns.
Be respectful and considerate of other patients and staff, including helping control noise levels.
Follow hospital policies designed to maintain a safe and comfortable environment.
Provide accurate insurance information (or inform us if you are uninsured).
Pay your medical bill to the best of your ability.