If you have health insurance, JS Global Hospital will submit a bill directly to your insurance provider for the care you receive. You’ll only be billed for any copayments, deductibles, or remaining balances not covered by your insurance plan.

We offer several convenient ways for you to pay your hospital bill:

• By mail

• In person at the Cashier’s Office, located in the main lobby of our hospital campus

• Online payment through our secure billing portal

• Over the phone with a billing representative

We accept all major credit cards for your convenience.

If you have any questions or need help with billing, don’t hesitate to reach out to our Billing Department.

At JS Global Hospital, our Patient Accounts Team is ready to assist you with your billing and account inquiries quickly and clearly. We’re available to speak with you:

When calling, please have your patient account number (found on your invoice) or your Social Security Number (SSN) ready to help us assist you faster.

If you need help with financial assistance or counseling, our Financial Counselors are here for you:

Please note that certain services from private doctors and specialists are not included in your JS Global Hospital bill and will not appear on your hospital statement. These providers bill you or your health insurance company separately for their services.

You may receive additional bills from the following specialists:

• Anesthesiologist

• Attending Physician

• Consulting Doctor

• Emergency Department Doctor

• Pathologist

• Private Duty Nurse

• Radiologist

• Surgeon

For billing questions related to these services, please contact the provider offices directly:

• Anesthesia Financial Solutions: 781-453-7300

• Pathology (JS Global Pathology Associates): 800-927-0035

• Emergency Physicians: 617-499-5488

• Radiology (Schatzki Associates): 877-201-2203

Your health insurance plan may require you to pay a deductible or co-payment for each hospital visit or service. At JS Global Hospital, we typically request this payment at the time of service or upon discharge.

To avoid surprises, we recommend contacting your insurance provider directly to understand your financial responsibilities. You can find their contact number on your health insurance card.

If you’re unable to pay your copayment or full bill immediately, JS Global Hospital offers flexible payment plans and medical financial assistance to support you.

Need help? Speak with one of our Financial Counselors to explore your options and find a solution that works for you.

At JS Global Hospital, we want you to feel confident and informed about your medical bills—especially in emergency situations.

If you receive emergency care or are treated by an out-of-network provider at our in-network hospital, you are protected from balance billing (also known as surprise billing). In these cases, you will not be charged more than your health plan’s standard copayment, coinsurance, or deductible amounts.

You have rights under federal and state law that protect you from unexpected medical bills.

At JS Global Hospital, we are dedicated to price transparency as part of our mission to deliver high-quality, affordable care. We also fully comply with federal laws that require hospitals to provide clear, accessible pricing information to the public.

In many cases, you can request a cost estimate for your upcoming health care services in advance. This estimate helps you understand what your bill may look like and may include:

• Hospital fees

• Medication costs

• Lab work and medical tests